STONEHURST PLACE

Our Policies

STONEHURST PLACE

Our Policies

Hotel Policies & FAQS

Reservation Policy

Reservations are required and a credit card is necessary to secure the reservation. Same day reservations made after 2PM cannot be made on our website, please call us at 404-881-0722 for same day reservations. Rates are based on single or double occupancy and vary based on demand throughout the year. Friday and Saturday night bookings may require a two-night minimum when booking online, please call us directly if a single Friday or Saturday night reservation is needed.

Check-In

Check-in time is at 4:00 pm.

Early check-in may be available upon request at $25 fee per each hour you plan to arrive in advance. Example: If available, check-in at 2:00 pm will be a $50 additional fee.

Check-Out

Check-out time is at 11:00 am.

Late check-out may be available upon request at $25 fee per each hour past 11:00 am. Example: If available, room departure at 1:00 pm will be a $50 additional fee.

Cancellation Policy

Early departures and all discounted booking rates are non-refundable. Best Available Rates offer a 7-day cancellation policy: reservation payment is made in-full on the 7th day prior to arrival, any cancellation made less than 7-days from arrival is non-refundable. Rest Easy Rates offer a 3-day cancellation policy: reservation payment is made in-full on the 3rd day prior to arrival, any cancellation made less than 3-days from arrival is non-refundable.

We advise guests to secure trip cancellation insurance to protect against potential unanticipated circumstances and peace of mind. International Lodging Protection is provided by Allianz Global Assistance and is available to purchase via a link provided in your confirmation email. This service is available to US residents only.

Rest Easy Rate

This rate can be canceled or changed up to 3 days prior to check-in date. Payment is taken in-full at 4PM on the 3rd day prior to arrival, at which point the payment is nonrefundable.

Best Available Rate

This rate can be canceled or changed up to 7 days prior to check-in date. Payment is taken in-full at 4PM on the 7th day prior to arrival, at which point the payment is nonrefundable.

Common FAQs

Additional FAQs >

Do You Allow Pets?

While we cannot accommodate pets, we do have a wonderful place where furry friends can be pampered while you are pampered here at Stonehurst Place! Bark at the Ark is just 1 mile away from Stonehurst Place. You will need to contact them directly to make your pet reservation (this applies to pets other than Service Animals). For guests that must be accompanied by a Service Animal, we offer accommodation in the suite and rooms on the first floor of the main house. These are the Hinman Suite, The Farnsworth and The Piedmont rooms. We limit pet occupancy options in order that we may offer guests with severe allergy problems accommodation that has not been occupied by a Service Animal.

What Is Your Smoking Policy?

No smoking inside the inn is allowed, however smoking is allowed outside on our porches and in the gardens.

Do You Have a Damage Policy?

Guest will be responsible for any damages caused by negligence or misconduct and will be charged for costs to repair Stonehurst Place to its original condition. This includes smoke remediation in the event smoking has occurred inside the inn.

Can You Watch My Luggage?

Arriving before check-in or have some time to kill after your check-out? Luggage storage can be arranged. The Innkeepers will hold them for you until you're ready.

Do You Allow Children?

We are a place of respite for guests and do not accommodate children under 13 years of age.