Reservations Policy: Reservations are required; we are a place of respite for most guests and as such cannot accommodate children under 16 years of age. If booking via a travel website or any manner other than directly with Stonehurst Place (either via our website or by telephone) a non-refundable $100 deposit is required. Rates are based on single or double occupancy and vary without notice throughout the year. For reservations call us at +1.404.881.0722 or visit our website www.StonehurstPlace.com.
Cancellation Policy: Early departures and all discounted bookings are non-refundable and will not be reimbursed. Bookings (three nights or less) made at our regular (rack) rates may be modified or cancelled more than seventy-two (72) hours prior to 4pm on the date of check-in; if you cancel or shorten your stay with less than seventy-two hours’ notice you will be responsible for the cost of your entire reservation. Bookings (four nights or more) made at our regular (rack) rates may be modified or cancelled more than ten (10) days prior to the date of check-in; if you cancel or shorten your stay with less than ten days notice you will be responsible for the cost of your entire reservation. These two cancellation periods are applicable only to bookings made at regular (rack) rates. We advise guests to secure trip cancellation insurance to protect against potential unanticipated circumstances and for your peace of mind. International Lodging Protector is provided by Allianz Global Assistance and is available during the booking process or via the link in your confirmation email. This service is available to US residents only.
Pet Policy: While we cannot accommodate pets, we do have a wonderful place furry friends can be pampered while you are pampered here at Stonehurst Place! Bark at the Ark is only 1 mile away from Stonehurst Place. You will need to contact them directly to make the reservation (this applies to pets other than Service Animals). For guests that must be accompanied by a Service Animal, we offer accommodation in the suite and rooms on the first floor of the mansion house. These are the Hinman Suite, The Farnsworth and The Piedmont rooms. We limit pet occupancy options in order that we may offer guests with severe allergy problems accommodation that has not been occupied by a Service Animal.
Smoking Policy: No smoking inside the inn is allowed, however smoking is allowed outside on our porches and in the gardens.
Damage Policy: Guest will be responsible for any damages caused by negligence or misconduct and will be charged for costs to repair Stonehurst Place to its original condition. This includes smoke remediation in the event smoking has occurred inside the inn.